Authentic Kerala

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Faqs

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How can i ensure i am getting best value for money.
What are the cancellation and refund policies

How can i ensure i am getting best value for money.
Since we are a market place,different travel operators offer identical packages for different rates.And it may be difficult for the travelers to pick the right one.So in the case,you can bargain for discount or ask for additional requirements.
What are the cancellation and refund policies

Different tour operators have different cancellation terms.The amount of money refunded will be negligible if you cancel it within the last 3-5 days.However some tour operators may refund more than 50% even in certain such cases,if they can adjust the booking.

We cannot promise you the refund amount,since it all depends on the tour operator and the holiday season. Most of the payment is made prior to the holiday and the amount will be lapse for the operators in case of cancellation.

If you're unsure of the date,try for flexible dates with the tour operator which will help you in saving the money in case of a cancellation.